We analyse the entire process chain from obtaining information and booking travel services to the billing process and reporting/controlling. We compare actual practice to Best Practice and work out a suitable concept incorporating the latest e-solutions (e.g. online booking engine and end-to-end-solutions) and the existing IT landscape. We then help you implement the optimised processes that are geared to the needs of the client.
Objective: Design an integrated and if possible seamless process (ideally end-to-end process).